Contact & Details


Are you interested in purchasing an instrument? Are you looking for information about your old instrument? I would definitely like to talk to you! Give me a call or pop me an email to the below addresses.

Note that if I don't get back to you promptly, please ring or send word again. I get a large volume of email and calls every day and it's not personal if some slip through the cracks!

APPRAISALS: If you want to know the value of your old instrument, I'm sorry, but I can't help you out there. I do not do appraisals online nor do I give advice regarding value online.

Phone:
802 767-4015
Please no calls after 6:00 PM Eastern unless necessary!

Email:
Click here to email me!
Or manually enter jakewildwood[at]gmail.com where [at] = @ 

Physical Address (also who you make checks to):
Jake Wildwood
645 Route 100 S
Rochester, VT 05767 

Business Hours:
Wed-Sat 10a to 5p, Sun 12p to 5p

Directions:
You can find our building (The Wildwood Flower, click here for link) 1 mile south of Rochester, VT on scenic Route 100. This is also 1/4 mile south of the Rt 100/Rt 73 intersection. I'd post a Google Maps locale but nothing will show up at the correct coordinates! Regular hours are Wed-Sat 10a-5p and Sun 12p-5p. 

FINE PRINT BELOW!


This next bit is the "Fine Print" because it should fill you in on any details as far as purchasing and shipping an instrument is concerned. If you have further questions, please contact me.


Condition

All instruments have been repaired and setup for fast action unless otherwise noted in their listing information. This means that they play to the best of their ability and conform within expected tolerances (or better) of a properly setup instrument. Action is low and easy, necks are straight and necessary repairs have been done. Standard action height for guitars at the 12th fret is 3/32" bass and 1/16" treble, 5-string banjos have 3/32" or slightly lower standard, and tenor guitars/banjos, ukes and mandolin-family instruments have 1/16" standard.


Payment

If you would like to purchase an instrument, feel free to use the "BUY IT NOW" buttons located below an instrument's listing in the inventory list. This will open up a PayPal-secured cart that can be used with any major credit or debit card as well as with your PayPal account, though you do not need a PayPal account to use it. International customers: it's okay to use the "Buy-It-Now" buttons above to purchase but I will need to invoice you for the remaining balance before I ship the instrument.

You can also pay via snail mail with a personal check or money order. For those less inclined to share credit card information over the web, these methods are just fine by me, though personal checks will have to wait to clear before I ship. Checks should be made to: Jake Wildwood, 645 Route 100 S, Rochester, VT 05767.


Shipping 

Shipping-included prices are for the lower 48 States only. International, Hawaii, Alaska, please ask for an adjusted quote. Recently I've adjusted shipping so most items ship via Priority Mail or Express rather than Parcel Post, though bigger items traveling to the West Coast generally still ship Parcel. To contact me for an adjusted quote or pricing considerations, click here to go to the contact page.


In-Store

You can also try out the entire inventory at our family's brick and mortar shop (click for web link) located one mile south of Rochester, VT on Route 100 in the "big red building" called The Wildwood Flower (yes, the Carter Family song). Prices in-store are reduced from the online pricing to remove the shipping charge figured into them.


Returns

Returns accepted within reason! If you need to return your instrument for any reason, I accept returns that are posted back to me within 48 hours trial time. When the item is safelyback, I will refund the full purchase price. Buyer pays for return shipping and must pack safely. Note that I don't expect the instrument to return in 48 hours, just that they are sent back after 2-days trial if they need to be. Update 8/7/14: "purchase price" does not include the "shipping price" TO the buyer. This is why it's called the "purchase price."


Trades & Offers

Offers are considered and trades may be a possibility! Don't be shy! I'm always looking for interesting instruments in trade, but please keep in mind that you're more likely to get my attention with old instruments that need a bit of work.